Our fierce independence has always been a key component to our success and it still sets us apart from thousands of other review websites. Our readership’s trust is what matters the most to the whole GET TRANSLATOR team. Due to this, we aim to maintain and protect our independence and impartiality in numerous ways.
Product Reviews and Testing
In the vast majority of cases, we purchase products we review directly from retailers, just like you would do. Even though that requires our own investments, we believe that this is the only way to have the same experience that you would have - not only we are able to have an independent opinion on the product itself but also explore additional factors that are no less important than a product itself - shipping experience, the way of setting a product up, customer support and usage experience. This helps us compare the whole buying and using experience from start to finish.
However, on certain occasions, we might receive the product without the actual purchasing - it mainly happens when a retailer is about to release a new product, which isn’t yet available in the market. If this happens, our reviews, comparisons and buying guides will clearly state that the sample has been given to us by a retailer. The sample will be later returned back to a retailer once the testing phase is over. We never take unsolicited products for our reviews, and we choose what the products for our reviews are purely based on the interest of our readership.
Correction of Reviews, Comparisons and Buying Guides
We strive to be accurate so if we get it wrong, we aim to respond as quickly as possible. If we've made a factual error in a review, comparison article or a buying guide during our testing or reviewing process, we strive to make the correction as soon as possible and clearly explain the reason behind the change we've made. It also occasionally happens that the product we review does not fulfill the expectations at all and does not do what the retailer promises it does.
In this case our editorial policy is very strict - we always refuse take-down requests so any type of bribery is one of our main no-no’s.